Senior Executive, Medical Information

Location: Andheri, Mumbai.

(Hybrid working)

About ADVANZ PHARMA

ADVANZ PHARMA is a global pharmaceutical company with the purpose of improving patients’ lives by providing and enhancing the specialty, hospital, and rare disease medicines they depend on.

Our ambition is to be a partner of choice for the commercialisation of specialty, hospital, and rare disease medicines in Europe, Canada, and Australia. In line with our ambition, we are partnering with innovative biopharma and pharmaceutical development companies to bring medicines to patients.

Headquartered in London, UK, we have c700 employees based across more than 20 countries, including key countries in Europe, the US, Canada, and Australia. Our Centre of Excellence in Mumbai, India, as well as an established global distribution and commercialisation partner network, complements our global operations.

ADVANZ PHARMA’s product portfolio and pipeline comprises innovative medicines, specialty generics & biosimilars, and originator brands. Our products and pipeline cover a broad range of therapeutic areas, including hepatology, gastroenterology, anti-infectives, critical care, endocrinology, CNS, and, more broadly, rare diseases.

We can only achieve our ambition with the passion of our dedicated and highly qualified people, acting in line with our company values of entrepreneurship, speed, and integrity.

About the Role

The role of the Senior Medical Information Executive is to ensure delivery of high-quality medical information services both reactively to external customers and proactively to internal customers, which conforms to all relevant legal requirements, Codes of Practice, and company guidelines and policies. The role supports the appropriate, effective, and continued use of ADVANZ PHARMA products by providing high-quality responses to requests for medical information, either directly or via a distributor and partner network.

What You’ll Do:  

• Ascertain provision of timely, high-quality, tailored, and compliant medical information to unsolicited medical information requests by phone or e-mail, or other appropriate medium for external (Health Care Professionals- HCPs) and internal customers (Employees and Consultants) in order to facilitate the appropriate, effective, safe, and continued use of company products;
• Provide Medical Information for the Australian /New Zealand Affiliate according to local procedures.
• Oversight and quality control of medical information level 1 activities (answers contained in Prescribing Information or in standard medical documents), by the external vendors, including review of activity reports, pharmacovigilance reporting and reconciliations with PhV service, product complaint reports to ensure vendors follow their responsibilities as outlined in applicable agreements and/or contractor procedures.
• Provide product trainings to the Medical Information vendors or other internal services.
• Ascertain Medical Information compliance for identification and timely and accurate reporting of spontaneous adverse drug reaction reports / product quality complaints, as well as reconciliation activities with Pharmacovigilance and Quality services in line with legal and company requirements.
• Proactively create and update standard medical response documents such as FAQs (frequently asked questions) and Medical letters, communication to the vendor.
• Support local affiliates and partners for Medical Information activities and perform reconciliations regarding Medical Information enquiries.
• Participate in the setup and updates of Quality documents related to Medical Information, such as SOPs and work instructions.
• Upload of product information (SmPC, PIL) to local regulatory databases (i.e., eMC, medicines).
• Provide medical and scientific updates: Literature screening within PubMed, relevant information from current congresses, and clinical trials, and share information with the medical team.
• Participate in the update and re-organisation of the scientific database.
• Thrive in an entrepreneurial environment and take accountability for results.
• Embrace challenge and change, applying a growth mindset approach.
• Have a bias for action and fast decision making.
• Consistent demonstration and embodiment of company core values: Entrepreneurship, Speed, and Integrity.
• Drive the spirit of “One Team” by working collaboratively across all business functions with an open, honest, and respectful cooperation.
• Contribute to making ADVANZ PHARMA a desired place to work.

About You

We are looking for highly motivated individuals who are passionate about making a meaningful difference to patients’ lives.

For this role, you will also have the following:

Qualifications: 

• Science Graduate (Chemistry / Biology / Pharmacy (or close equivalent))

Or

• Registered Pharmacist or Medic

Knowledge, Skills & Experience:

• Significant experience in Medical Information or a related medical or scientific role
• Hands-on experience in Medical Writing/Medical Asset Development and Critical Appraisal of Clinical Literature.
• Ability to collaborate effectively with international Partners and stakeholders.
• Sound knowledge of all applicable codes governing the Medical Information function, including codes of Practice (e.g. ABPI Code)
• Strong scientific and/or medical knowledge
• Excellent written and verbal communication skills.
• An ability to understand, analyse, and communicate relatively complex pharmacy, pharmacological, and clinical information about Advanz Pharma products in a systematic, fair, and balanced way.
• Strong organisational skills with the capability to perform under pressure in a fast-paced environment and a team-oriented approach.

• Strong customer focus, self-driven, agile, motivated, and proactive, solution-driven.

• Ability to work with different Global cultures and different time zones.
• Competent with spreadsheets (Excel) and PowerPoint
• A positive and ‘can-do’ approach, biased towards finding solutions and embracing change.
• Inspired by our values of entrepreneurship, speed, and integrity.
• Learning agility and ‘scalability’, with a desire to continuously improve and develop as ADVANZ grows.
• Ability to have fun and thrive in a growing, unique, and inclusive work environment.

Why ADVANZ PHARMA?

The success of any company is driven by its people, and we are no different.

At ADVANZ PHARMA, we believe in empowering our people to be entrepreneurs and embrace challenges to enable personal and company growth in an agile and fast-paced environment.  We strive to do that inclusively and responsibly, treating all employees with integrity whilst rewarding outcomes and impact.

Our teams are made up of people from all walks of life and backgrounds. We thrive in an environment where uniqueness is celebrated, but we are all united by the same passion to help improve patients' lives by providing and enhancing the specialty and hospital medicines they depend on.

As a business, we like to tap into new ideas and fresh perspectives. So, if you join us, you’ll be empowered to own your work, explore new possibilities, and make things happen.

But there’s more to you – and us – than just work, which is why our culture, vision, and values are so high on our agenda. We believe in gender equality and actively encourage women into senior roles – we have an active ADVANZ PHARMA Women’s Network; almost 40% of our managers are women.

We work hard to recognise and reward talent, and we actively promote from within - last year, approximately 25% of our people across the company achieved promotions. In addition, we recognise talent with our annual Impact Awards, in which our top performers are rewarded for their hard work and dedication.

We offer flexible, agile working options, and you will also enjoy a highly competitive salary and benefits package.

To join us on our exciting journey, apply now! *

*Please include a CV and Cover letter.